Need help? Connect with us via call or email for assistance.
Volt Renewables Limited
6a Fernie House
Fernie Road
Market Harborough
LE16 7PH
Telephone 01858 798336
Email helpdesk@voltrenewables.co.uk
Here at Volt Renewables we pride ourselves on delivering excellent customer service.
In most cases, any concerns can be quickly and informally resolved by speaking directly with our management team, either in person or by email/phone using the contact details above.
However, if a resolution cannot be reached this way, we have a formal complaints procedure in place to ensure your concerns are addressed promptly and effectively.
No, south-facing roofs are not necessary. Modern panels are affordable enough to cover any part of your roof that gets sunlight, whether it faces east, west, or south. If your roof gets sun, we can make solar work for you.
No, solar panels are installed with care and do not cause damage to your roof. In fact, panels can protect the sections of the roof they cover from weathering and direct sunlight.
With a battery storage system, you can store the energy generated during the day and use it in the evening when you’re home. This way, you aren’t wasting energy or relying on buying electricity from the grid.
Your savings will depend on your energy usage and the size of your system, but many homeowners see significant reductions in their electricity bills by using the energy they generate instead of buying it from the grid. We can give a more detailed savings estimate during a free consultation.
Today’s solar panels are sleek and designed to blend with your roof, so they’re much less obtrusive than older models. They won’t disrupt the look of your home, and we’ll help design the system to suit your property.
For most homes, installation takes 1-2 days, depending on the complexity of the system. We’ll handle everything, including scaffolding and integration with your existing electrical system.
Yes! Solar panels generate electricity from daylight, not direct sunlight. Even on cloudy days, they produce energy, making them well-suited to the UK climate.
Solar panels generate electricity during the day. A battery stores any surplus energy you don’t use immediately, allowing you to power your home during the evening or on cloudy days, reducing reliance on the grid.
Yes! Pairing an EV charger with solar allows you to charge your electric car with free, renewable energy, significantly lowering your charging costs compared to using grid electricity.
Yes, through the Smart Export Guarantee (SEG), you can earn money for excess energy your system generates and exports to the grid.
Most solar panels last 25–30 years with minimal maintenance, and many come with warranties of 20+ years. Inverters and batteries may need replacing after 10–15 years.
You may see a lot of online ads claiming generous government incentives for solar installations, but be cautious – many of these claims are misleading.
Currently, the main legitimate scheme in the UK is the Smart Export Guarantee (SEG), which allows you to earn money for any excess energy your system exports to the grid.
As of now, we understand there to be no direct grants or subsidies specifically for solar installation. However, the UK government has made solar more accessible by reducing VAT on domestic solar installations to 0%, helping lower upfront costs.
We urge all readers to verify incentive claims and consult trusted sources to ensure you’re getting accurate information.
© Volt Renewables Limited
